Uc7 Privacy Policy — User Information Protection

Uc7 is committed to protecting your privacy and the security of your personal data. This policy explains how we collect, use, and safeguard your information when you use the uc7 platform.

Last Updated: 1 January 2026

1. Information We Collect

Account Information

During registration, uc7 collects basic personal information including your full name, email address, phone number, and date of birth. This information is required to verify your identity, process transactions, and provide effective customer support.

Payment Information

To process deposits and withdrawals in MYR (RM), uc7 may collect payment-related information such as your bank account holder name, bank account number, and e-wallet details. Credit or debit card information is not stored directly on uc7 servers — it is processed through third-party payment processors that comply with industry security standards.

Device & Browser Information

We automatically collect technical information when you access the uc7 platform, including your IP address, browser type, operating system, device model, screen resolution, and pages visited. This data is used to optimise platform performance and detect any suspicious activity.

Platform Usage Data

Uc7 records your game history, deposit and withdrawal transactions, login times, and other account activity. These records are essential for verification purposes, dispute resolution, and maintaining platform integrity.

2. Purpose of Data Use

Information collected by uc7 is used solely for legitimate purposes directly related to the provision of platform services. The primary purposes for data use include:

  • Process account registration and verify user identity.
  • Process deposits and withdrawals in MYR (RM).
  • Providing effective customer support and resolving complaints.
  • Send important notifications regarding your account, transactions, and policy updates.
  • Analysing usage patterns to improve the overall platform experience.
  • Detect and prevent fraud, money laundering, and other illegal activities.
  • Comply with applicable legal and regulatory requirements in Malaysia.

Uc7 will not use your data for third-party marketing purposes without your explicit consent. Any promotional communications sent by uc7 will relate solely to our own platform services.

3. Cookies & Tracking

The uc7 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you access the website.

Types of Cookies Used

  • Session cookies: Used to maintain your login status during an active session. These cookies are automatically deleted when you close your browser.
  • Preference cookies: Saving personal preferences such as language and display settings for future sessions.
  • Analytics cookies: Helps us understand how users interact with the platform so we can make meaningful improvements.
  • Security cookies: Used to detect unauthorised access attempts and protect your account.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some uc7 platform features.

4. Data Storage, Security & Third-Party Sharing

Data Security

Uc7 employs multiple layers of technical protection to keep user data secure. All communication between your device and uc7 servers is protected by industry-standard SSL (Secure Socket Layer) encryption. Sensitive data such as payment information is stored in encrypted format using the latest encryption standards.

Retention Period

Active account data is retained for the duration the account remains active and for any period required by Malaysian law following account closure. Financial transaction records are kept in accordance with applicable financial regulations. Inactive user data is reviewed periodically in line with uc7's internal policies.

Third-Party Sharing

Uc7 does not sell or rent users' personal data to any third party for commercial purposes. However, we may share limited information with the following parties in certain circumstances:

  • Licensed payment processors required to facilitate transactions in MYR.
  • Technology service providers that support the operation of the uc7 platform.
  • Regulatory authorities or governing bodies when required under Malaysian law.

All third parties working with uc7 are bound by strict confidentiality agreements and are required to uphold equivalent data protection standards.

5. User Rights, Policy Changes & Contact Us

Your Rights as a User

As a uc7 platform user, you have certain rights regarding your personal data:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information in your profile.
  • Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal and contractual obligations.
  • Right to Restriction: You may request that we restrict the processing of your data in certain situations, such as when a dispute arises over data accuracy.

To exercise any of the above rights, please contact the uc7 support team through the channels provided within your account. We will process your request within 30 business days.

Changes to This Policy

Uc7 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with an updated revision date. Continued use of the platform after any changes constitutes acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how uc7 handles your data, please contact us by email at: [email protected]. You may also refer to the FAQ for more information or to reach customer support through the channels available in your account.

Your Data, Our Protection

Uc7 puts the safety and privacy of Malaysian users first. Register an account or log in to enjoy a secure and trusted platform. Have questions? Check out our FAQ section.

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